Certified Pre-Owned Phones: F.A.Q

[FrancoisSimard]

I perchance a Cell used cell phone from you before Christmas and gave it to my son when he opened it it doesn't want to start and there is no way to contact you guys ?  Can you help? 

[Dunkman]

@FrancoisSimard 

I assumed that you tried to charge the phone? 

If still not working, try to contact Customer service agent:

https://www.publicmobile.ca/en/on/get-help/articles/phone-warranty-returns-repairs

[Triguy · Accepted solution]

@FrancoisSimard @You would need to contact a CSA

https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=1u3SSUSRlybtjmxj99G...