Re: Bit.ly's to open ticket directly
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12-26-2024 10:48 AM
Phones not working. Need to open a ticket
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2 weeks ago
you can't just post here and expect your account is closed. Login to My Account and disable "subscribed", which is autopay
if you cannot login , then you need to message PM
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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2 weeks ago
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2 weeks ago - last edited 2 weeks ago by computergeek541
Tried. This doesn’t work!! Want to know we are cancelled. xxx-xxxx-xxxx. And xxxxxxxxxxxx. As you see. We were never able to use 😡😡. So we went back to telex. Want to be assured. NO MORE visa charges. Please confirm. xxxxxxxxx@xxxxxxxxxxxxxxxxx
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12-26-2024 08:03 PM
hi @brian-14 mind to explain what was wrong?
or to ask PM to help
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage