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Re: Bit.ly's to open ticket directly

brian-14
Great Neighbour / Super Voisin

Phones not working.  Need to open a ticket

4 REPLIES 4

you can't just post here and expect your account is closed.  Login to My Account and disable "subscribed", which is autopay

if you cannot login , then you need to message PM

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

brian-14
Great Neighbour / Super Voisin

Tried.  This doesn’t work!!   Want to know we are cancelled.  xxx-xxxx-xxxx.   And xxxxxxxxxxxx.   As you see.  We were never able to use 😡😡.   So we went back to telex.   Want to be assured.  NO MORE visa charges.   Please confirm.  xxxxxxxxx@xxxxxxxxxxxxxxxxx

hTideGnow
Mayor / Maire

hi @brian-14 mind to explain what was wrong?

or to ask PM to help 

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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