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Re: Account suspended?

academy
Great Neighbour / Super Voisin

I recently changed my plan. today is my renewal date and I have auto-pay. I was asked to restart the phone. However, everytime I'm trying to call it says: talk is not included her. please advise.

1 REPLY 1

srlawren
Retired Oracle / Oracle Retraité

Hi @academy,

 

You replied to an older, inactive thread so I've moved this out to it's own thread.  

 

It sounds like there was a glitch with the plan change.  Please use this link to send the moderator team a private message for assistance.  Include your phone number and a description of the plan change and the message you're getting when you try to make a call.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
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