08-03-2017 09:21 AM - edited 01-05-2022 02:34 AM
I recently changed my plan. today is my renewal date and I have auto-pay. I was asked to restart the phone. However, everytime I'm trying to call it says: talk is not included her. please advise.
08-03-2017 11:16 AM
Hi @academy,
You replied to an older, inactive thread so I've moved this out to it's own thread.
It sounds like there was a glitch with the plan change. Please use this link to send the moderator team a private message for assistance. Include your phone number and a description of the plan change and the message you're getting when you try to make a call.