Ran out of Data in the US - I need to update ASAP not until the 10 days.
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12-14-2018 01:57 PM - edited 01-05-2022 02:48 AM
Hello, my husband is working in the states and has run out of his data plan. He is not able to load a new data plan until the 10 days is up. He needs the data ASAP. If someone can help me out that would be greatly appreciated.
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12-14-2018 03:25 PM
If he used the $20 talk text and data add on her should still be able to get an extra data add on.
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12-14-2018 02:25 PM
@Trishmonk, there are 3 individual US Roaming data addons:
U.S. Data Only
250MB Data for $10, 500MB Data for $15 and 1GB Data for $20 for 10 days.
Has your husband used one of these? If so, the other two are still available for purchase, also on the 10-day limit.
There's also a data component available in the $20 US Roaming Talk, Text, and 250 MB data option.
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12-14-2018 02:21 PM
@Trishmonk wrote:He already did an add on last week and went to go do it today as he ran out and it said he’s unable to because he has to wait the ten day period?
If it won't let him pick a different data addon he will need to contact the moderators. You can't purchase the same addon package withing a 10 day period.
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* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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12-14-2018 02:19 PM
He already did an add on last week and went to go do it today as he ran out and it said he’s unable to because he has to wait the ten day period?
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12-14-2018 02:08 PM
@Trishmonk wrote:Hello, my husband is working in the states and has run out of his data plan. He is not able to load a new data plan until the 10 days is up. He needs the data ASAP. If someone can help me out that would be greatly appreciated.
Can he pick a different data plan and purchase that?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
