RE: My port from Rogers Pay As You Go is stuck

[marconghe]

Hello everyone,

I just activated my PM SIM card yesterday and ported a Rogers Pay As You Go number, but the porting is stuck now. I can make outgoing calls with the PM SIM card, but I am unable to receive incoming calls or SMS. The Rogers SIM card is still active. I also receive a SMS from PM about "SIM & Activation online form", but I cannot locate it anywhere.

Please help.

Thank you.

[CellAid]

Good to hear that it's all straightened out 🙂

[marconghe]

I just got the welcome message from Public Mobile. My port is now complete.

Thanks everyone for your quick replies.

[CellAid]

Did you try powering off your phone?  Its worth a try.  Good luck.

[marconghe]

No, I did not receive the message that my port was successful.

I will contact the Mod team, hopefully everything will be finished today.

Thank you.

[cin7 · Accepted solution]

@marconghe

Did you receive a text message after you had ported over informing me that the port was successful?

If not, or if you're still experiencing issues, send a private message to the Moderator Team, which can look into this.

Good luck!