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Question

Chubbs
Great Neighbour / Super Voisin

I want my old phone number back, pretty sure it's not being used. It's ###-###-#### my new number is ###-###-####. If it's possible that would be great I can't log into my Apple account without my old phone number. 

2 REPLIES 2

BKNS27
Mayor / Maire

@Chubbs 

It depends on the carrier originally got the number from. You need to contact them. You are in luck if it was a Telus  Koodo or PM.

If you is Bell (Virgin or Lucky) or Rogers (Fido or Chatr) or Freedom. You need to contact them and open an account with them.

softech
Oracle
Oracle

@Chubbs 

if you own that number with PM, there is a slight chance PM CS agent can help.  But please check with them directly.  Please open ticket using Public Mobile Expert Messaging , Select Start a Chat to begin (You will need to use your current Community account to login to submit the ticket):
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/sms alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre