Question on moving ESIM

[Sushi_Combo]

Hi everyone, 

Apologies if this might have been asked, link to a post if needed. 

Just subscribed to PM today with ESIM, now if I decide to upgrade to a new phone, am I able to request for a new ESIM in My account page? What is the process of moving this over to the new phone? 

[Sushi_Combo]

Thanks folks, this what I needed to know. The Esim cost is pretty low compared to TELUS ESIM's so that's a bit of a surprise. 

[Sansan]

You cannot transfer esim to a new phone.  You have to purchase a new one. Either esim or physical sim. You can download the public mobile app and buy one under the subscription and add on section. 

[softech · Accepted solution]

@Sushi_Combo 

For eSIM with new phone, you have to re-buy a new one for $5.  
Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there