QR Code to Activate eSIM

[Ryan09]

I just purchased a subscription and I am trying to activate my eSIM. When I scan the QR code to activate the eSIM, it says it is unable to activate. I have tried various times and now it tells me the QR code is no longer valid. Please help. 

[Jackjack88]

Where is your QR code. I got my purchase confirmation email but no QR code. Is there another email after?

[CS_Agent]

I sent you a private message. You can view and reply to it by accessing this link:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Dunkman]

@Ryan09 

I will try to escalate your post to CSA_PM.  They should private message you within next 30 minutes.  They should be able to help.