@robharvey2207 wrote:
I created my plan on Dec 2. PM offered a $60 credit for new accounts and gave me my initial $10 on Dec 3. There was supposed to be additional $10 credits for the next 5 months each time I auto-renewed. I have not received my January credit. How do I get my credit?
From the original announcement:
https://productioncommunity.publicmobile.ca/t5/Announcements/Activate-any-30-mo-plan-online-and-get-...
@Jared_K@ wrote:
...
Here’s what else you should know:
- 30 day and 90 day plans are eligible for this offer.
- The $10 account credit will be applied to your account every 30 days in months 1-6 and can be used for future plan renewals. Credit is non-refundable and non-redeemable for cash.
- The first credit will be applied to all eligible accounts within 30 days of activation. Credits 2-6 will be applied prior to each renewal date.
- You will receive a text message when each credit has been applied. You will also be able to see the credits you’ve received by logging in to Self-Serve.
- If you fall into a suspend or inactive state while on the promotion, you will no longer be eligible for the $10 account credits.
....
It doesn't give an exact time and I haven't gone through the second renewal of my qualifying plan yet. So I'm not sure if it'll be applied a couple of days before renewal or on renewal night (at the same time as the rewards will be converted to available funds?).
However, if your first $10 have been applied on your first renewal, all is how it's supposed to be at this point
