Purchase data

[sophie53]

I’ve purchased an add on of data, but I’m not getting any internet.  Am I doing something wrong?

[Dunkman]

@sophie53 

If above suggestions don't work,

maybe try rebooting your phone

network reset.

make sure that your account status is active/not suspended

[gblackma]

@sophie53 since you added the funds now buy the add on. 

[JoyLuck]

@sophie53 

Here is a HDI on purchasing an add on.

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974

[RossN]

Hi buying an add on is a two step process first you put the money in your account and then go back in and purchase it