Puk code needed sim locked

[karlobellos_21]

Not able ro file a request file or wtv the name of the proxedurales are named exacrly please help sim card unusable samsung a06

[karlobellos_21]

I put a security code myself on my Sim card and forgot to put it in my safe place for my password I used to have iPhone before it use to do it for me now with Google I did not transferred all yet.i bought the phone in a pawn shop the phone was built in the emirates united Arabs it seems by the sticker it had and the Arab writing.i myself entered 3 times the wrong pin code security on my Sim it blocked my card and it's writes unusable Sim card 

[BKNS27]

@karlobellos_21 

You can contact a CS_Agent if the message on your phone indicates that you need the PUK for the SIM.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Your phone could be locked so enter the IMEI to check:

https://www.imei.info/ 

[softech]

@karlobellos_21 

what was the exact error message? Depends on the message, you have to ask the PUK code from different places

If it is a Samsung and if the message is "SIM network PIN blocked. Enter SIM network PUK." , 
      call  Samsung 1-800-726-7864 for a master unlock code.
      The only info you will need to provide is the IMEI and where the phone was purchased

If the message is “PIN unlock key (PUK)” or "Enter PUK Your SIM  Card, SIM cannot be accessed" or on an iPhone's status bar showing  "Locked SIM"
         open message support here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
          or use this direct link to open Chatbot ticket: https://urlshortner.tiia.ai/xYpc_I 
            **Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there.

If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
          You have to ask the carrier where you got the phone from for the carrier help unlocking it.
           (Sorry, for this particular issue, PM support would not be able to help)