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Dar6
Good Citizen / Bon Citoyen

When I try to call someone this shows up on my phone “do you want to  call using your remaining line “.   Press Call or Press Cancel  So I can’t make any outgoing phone calls. 

2 REPLIES 2

Dar6
Good Citizen / Bon Citoyen

Thanks 

slusagm
Mayor / Maire

The message "Do you want to call using your remaining line?" appears on phone with Dual SIM when the system detects the line you tried to use for a previous call is no longer active, and it's asking if you want to use your other active line instead.

The reason is that your have not removed your old sim card from your previous provider yet.  If the old one is a physical sim, remove it, if the old one is an eSIM, disable it.  After you have done that, Reset network settings on your phone

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