Public mobile auto charges my visa $75, ywt i atill have to buy a 25 voucher each month from 7-11.

[Marchibald]

That makes sense, but if he/she needs to buy vouchers on top of an auto pay the vouchers must be for an additional top up. No? Meaning he/she is using more service than the plan allots. I would consider re evaluating the plan, or maybe tailoring more to his/her usage.

[Luddite]

---

@Marchibald wrote:

Is there any chance you're going over on your services?

---

Not possible at Public Mobile. When an allowance has been used up that service simply stops.

[Marchibald]

Is there any chance you're going over on your services?

[Luddite]

If you have 90 day plan that costs $150, then you are being charged correctly; viz. 3x25 plus 75 = 150.

[wetcoaster]

Your post title (and no message) doesn't make any sense... Can you please help us help you by writing out what your problem is (ideally with less typos)?

[Markdotca]

Many thanks. Ove sent a pvt msg as you suggested.  Thanks for such a speedy reply to my initial topuc post .

[LEGO · Accepted solution]

@Markdotca You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number, and PIN.
Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)