Public Mobile text v usage

[LeahBC210]

Hi, I received a text from Public Mobile stating that I have used 95% of my data, but when I checked my usage I am nowhere near.

Anyone experienced something like this? 

Thanks! 

[Huguette54]

Received the same warning two days ago, shortly followed by a marketing push for a data plan upgrade. Both my phone and customer portal say I only used ~60MB out of 1GB in the last 30 days. Either sent in error or something is messed up with whatever code PM is using to check for usage.

In a different thread, some people have reported their 4G data getting suspended after receiving these seemingly erroneous warnings. Depending on your luck, these spurious warnings may not be benign.

[firaxa3]

Same here.

[LeahBC210]

Thank you, much appreciated. 

[hairbag1 · Accepted solution]

@LeahBC210 

thats an acknowledged glitch that Public Mobile is working to fix. Just ignore.

[Sansan]

Yes, a lot of users have been receiving this incorrect message for a few days now from Public Mobile.  

They are aware of it and are working on a fix.

If it doesn't apply to you, you can ignore the message.