02-27-2018 10:48 AM - edited 01-05-2022 04:16 AM
Received this email recently,
I guess Public Mobile cares about their business. I haven't yet seen any other company who cares about their customer after they leave. Even though I am back with PM with a different account, but this email was sent for my old account.
That price increase attempt may have been a way to compensate for all the loyalty rewards they have to give out...
02-27-2018 12:14 PM
@Civic_Ewrote:That price increase attempt may have been a way to compensate for all the loyalty rewards they have to give out...
Perhaps that price increase attempt was an attempt to increase profits for shareholders. This reasoning is at the heart of adoption of larger data buckets. I would guess that loyalty rewards cost small potatoes compared to broadcast marketing campaigns.
02-27-2018 12:03 PM - edited 02-27-2018 12:04 PM
@Civic_Ewrote:Received this email recently,
I guess Public Mobile cares about their business. I haven't yet seen any other company who cares about their customer after they leave. Even though I am back with PM with a different account, but this email was sent for my old account.
That price increase attempt may have been a way to compensate for all the loyalty rewards they have to give out...
Freedom Mobile sends it as well... If PM really cared about their customers staying they wouldnt want them to migrate. So as someone mentioned the survey feels a bit phony (least at this point)
02-27-2018 11:35 AM - edited 02-27-2018 11:36 AM
02-27-2018 10:55 AM
@ShawnC13Correction: i meant to say referral rewards!
02-27-2018 10:54 AM
@Civic_E, I doubt the price increase was to compensate for rewards given out. Community rewards were calculated by someone and I think they came to a total of $500 or $600 so really not that much when you think of how the community cuts down on requirement for hiring other Mods.
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