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Public Mobile Network Problem

savloro
Great Neighbour / Super Voisin

Hi,

Anybody else seems to have times where the public mobile network seems to just turn off and spotty a lot these days? I have a connection in Edmonton, Alberta, (S10+) and my wife has one in Gander, NL (pixel 3a).

 

Sometimes it takes quite a while to for text to go through and also i keep getting "Not Registered on Network" when calling quite often today. After a while (1-3 min) it works and calls go through.

 

Ps. restarting the phone, or reinserting the sim didnt solve it. My phone is updated as well.

Any fix?

 

Thank you

26 REPLIES 26

cprnicus
Great Citizen / Super Citoyen

LOL. No, not a cat. It's my other dog . Her ears are flipped because the first dog had just cleaned them. He hardly ever would do that for her no matter how many times she cleaned his, so I'd thought I'd get proof that he actually did once in a blue moon.IMGP0573.JPG

@cprnicus  try surfing the internet using data or sending an mms message.  If not possible follow the  warning message to see what may have been changed to block your access to data.  

Is that a black cat with your dog in the picture? 

cprnicus
Great Citizen / Super Citoyen

Never lost service as far as I'm aware of. Just an unusual message that I've never had before.

@cprnicus  try restarting your phone. Turn it off, wait 30 seconds and restart it. There have been reports of service restored in places.


@cprnicus wrote:

This keeps popping up on my phone also. St. Albert Ab.

IMG_20200331_094321460_HDR.jpg


Are you in one of these areas with the outage

 

https://www.telus.com/en/bc/outages

cprnicus
Great Citizen / Super Citoyen

This keeps popping up on my phone also. St. Albert Ab.

IMG_20200331_094321460_HDR.jpg

lovedatsnow1
Great Neighbour / Super Voisin

Data service issues in St. Albert

"temporarily not offered by the mobile network at your location"

Miggss1986
Great Neighbour / Super Voisin

Also in Edmonton and it’s terrible this morning. 

ashleyskye
Great Citizen / Super Citoyen

No service in Regina

ardvark5
Great Neighbour / Super Voisin

Both my hubby & myself have no service in Crossfield, AB, can't call out.

@@ Here's an outage map see if you are affected, if not let us know so that we can assist you further http://outagereport.ca/publicmobile orhttps://www.telus.com/en/bc/outages

ZXR
Great Neighbour / Super Voisin

No Service in Calgary. Must be a network outage. Please keep us posted with latest status. 

SouthAB
Great Neighbour / Super Voisin

No service here in Calgary

Wheatenguy
Great Neighbour / Super Voisin

No service here in Regina

Mop_zero
Great Neighbour / Super Voisin

Looks like Telus might be down as well.

kcal
Good Citizen / Bon Citoyen

same . no service in alberta

cdngrl
Great Neighbour / Super Voisin

I'm in the Edmonton area and have no service as well.  

abcd1234
Great Neighbour / Super Voisin

no service in edmonton.

PM pls fix this ASAP!!!

Did any of you renew recently, or purchase add ons? Thanks.

Working here in Toronto

savloro
Great Neighbour / Super Voisin

Thanks Guys for the quick response.

 

I thought it might be our phones.

RossN
Mayor / Maire

@savloro hi what area are you in?everything  seems to be working here on the east coast

BajaBrenda
Good Citizen / Bon Citoyen

same problem, worked yesterday today not working.

It's a problem I need to make some calls today.

ute1978
Deputy Mayor / Adjoint au Maire

Same in Calgary. On both phones.

ddeep91
Town Hero / Héro de la Ville

@savloro , people just have the same issue right now.

There seems to be an outage for everyone. 

Need Help? Let's chat.