07-21-2024 12:43 PM
Does anyone know if change my subscription do I loose my free 30gb data for 150 days promo?
07-21-2024 01:25 PM
07-21-2024 12:59 PM
Hello @Nattan
If you are downgrading your plan, then according to PM, you will lose that remaining data. However, it's been reported that if you contact a CS Agent and advise them the data bucket was given to you as a "Gift" for your loyalty and it had nothing to do with your price plan, you would like that returned to you. Many have succeeded. Sadly this has been a sore point for Public Mobile.
07-21-2024 12:47 PM
Which plan are you on presently? Which plan are you changing to?
If you downgrade your plan, you will likely lose your free 30 GB data promo (150 day expiry date). According to terms and conditions of that loyalty data add on