11-08-2022 02:20 PM - last edited on 11-08-2022 02:22 PM by computergeek541
Hi,
I got a deal of 15 GB data at 4G speed for $40. I would like to know whether this deal includes my current plan with all rewards or I need to pay additional $40 if I activate it.
Thanks
Solved! Go to Solution.
11-08-2022 02:39 PM
Thanks Will
11-08-2022 02:24 PM
@panh , changing plans does not change anything else other than the plan. Rewards, non expiring add-ons continue as before. If you don't want to lose your current plan cycle, set the plan change to occur at the next scheduled renewal.
11-08-2022 02:23 PM
@panh This is an option to change to the promo plan $40/15GB if you're interested. If you received the text offer and replied YES, you will change to this plan on your next renewal which is always recommended even if you change plans yourself in self serve.
Any rewards like loyalty/autopay/RAF (if applicable) stay with your account and will not be affected by plan changes.
11-08-2022 02:22 PM
@panh wrote:Hi,
I got a deal of 15 GB data at 4G speed for $40. I would like to know whether this deal includes my current plan with all rewards or I need to pay additional $40 if I activate it.
Thanks
Your rewards don't changed based on a plan change.