Promo for existing customers

[Alexie1]

Hello,

I am not sure if my first email worked or not. I can't see if it sent. I will try this again.

Are you able to offer the 29$/month promo to existing customers? Fido has the same promo and I am thinking of switching to them if you are unable to offer the same deal. Is this possible?

Thank you.

Alexie1

[Wdee]

I’m a new customer of only 3 days and tried to switch to that $29 plan via CS. The answer was  there was nothing they could do, nor did they have the tools to be able to do so.

[Alexie1]

Thank you

[fixin · Accepted solution]

@Alexie1 - PM does not do price matching but you can ask CS_Agent for the $29 20GB plan:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages