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Problem with outgoing long-distance calls

NoelG
Great Neighbour / Super Voisin

When I make a long-distance call to a number in ON, they cannot hear me.

If I receive an incoming call from that same number in ON, the call works, that is, we are able to hear each other.

If I make a long-distance call to a different number in ON, the call works.

Is the network affecting my long-distance calls?

3 REPLIES 3

NoelG
Great Neighbour / Super Voisin

I performed a network reset, and the problem is resolved.  I was able to place a long-distance call and we were able to hear each other. 

 

Thanks a lot for your help!

Public Mobile Community ROCKS!!!

Triguy
Mayor / Maire

Try rebooting your phone.  Also if you have another then try swapping the sim.

Gunner123
Deputy Mayor / Adjoint au Maire

@NoelG wrote:

When I make a long-distance call to a number in ON, they cannot hear me.

If I receive an incoming call from that same number in ON, the call works, that is, we are able to hear each other.

If I make a long-distance call to a different number in ON, the call works.

Is the network affecting my long-distance calls?


@NoelG hi try a network reset see if that helps 

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