@Ashber what promotion do you have?
was that a plan change? if it is , login My Account using Incognito mode to see if PM renewed you with the new plan
if it is other promotion , let us know and we can try to help
Of course, if you like to have PM support to check , you can open ticket with them
**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there
