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Prepaid voucher

Trev2019
Great Neighbour / Super Voisin

Why can't I add my payment voucher to my account

2 REPLIES 2

geopublic
Mayor / Maire

@Trev2019 wrote:

Why can't I add my payment voucher to my account


@Trev2019  PM is having issues with processing vouchers so that could be the reason. Try 611 and make sure you have the correct PIN. If it's still an issue notify PM and include the PIN or a copy of the receipt.

 

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goldilock
Model Citizen / Citoyen Modèle

Are you using the 12 digit pin on the voucher? If you can't do it online, call 611 to add it by phone. The pin has 12 digits. 

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