Postal code invalid

[Lynette2]

Trying to change my credit card for upcoming payments. But keep getting invalid postal code message

[will13am]

@Lynette2 , I suggest using the app to do the update.  Be sure to clear app cache and enable location permission.  The system deploys a location check that often does not work. 

[slusagm]

is that a new postal code for a new address??

and you have used the new card at retail yet?? I had one that I cannot update the card on PM system because it wasnt used anywhere before 

[Dunkman]

@Lynette2 

I assume the the postal code is either Canadian or American.  

The website is finicky.  Maybe try again by first clearing cache, incognito mode or a different web browser.