08-21-2019 03:24 PM - edited 01-05-2022 06:33 AM
I was able to port my number rather quickly (kudos to Public!!!) but one issue I have is that I forgot to disable call forwarding to my VoIP provider when I was on my old service and that is still active? I can call out from PM but incoming calls still come to my VoIP application. How might I be able to correct this or will it eventually correct itself?
Thank you all for your time.
Solved! Go to Solution.
08-21-2019 04:15 PM
@jgoldring wrote:I was able to port my number rather quickly (kudos to Public!!!) but one issue I have is that I forgot to disable call forwarding to my VoIP provider when I was on my old service and that is still active? I can call out from PM but incoming calls still come to my VoIP application. How might I be able to correct this or will it eventually correct itself?
Thank you all for your time.
@jgoldring are you 100% sure your port worked? It doesn't sound like it did. What happens if you put your SIM card from your previous provider back in the phone...are you able to place a call? If so, your port definitely did not work (or hasn't completed yet).