Porting over a number

[tbridgmohan]

Hello, I activated with pubic almost 4 hours ago, everything went through, but they sent me a text message saying there was a problem and it turned out I had put an incorrect account number from my old carrier. The message said someone will contact me shortly but I have not received anything yet and the port has not been completed yet either. Any ideas?

[Anonymous]

@tbridgmohan 

Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.

Here’s How To Contact Customer Support Agent by CS_Agent,

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.

• or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
  
• your phone number,
• your account 4 digit pin,
• your Email address,

• Customer Support Agent by CS_Agent, will Response to your inbox by private message 
  Check your private message inbox (click on the envelope top right of your screen)

         Good Luck....

[JK8 · Accepted solution]

@tbridgmohan 

Check your mail. Top right envelope icon. I will send you a number to call.