Porting number not success

[Alex100]

I did port my number from rogers to public haven't received sms so now I paid twice! Customer service doesn't work Sundays! I already texted an agent! Help 

[Alex100]

I still have rogers sim it's ok they are blocking the porting I understand 

[Alex100]

Yeah called thanks number can't be ported out 

[Alex100]

Apparently they don't work no one get back to me! I knew it! It's ok I did unsubscribe so my CC won't get charged after 1 month and even if the number won't work I have rogers 

[BKNS27]

@Alex100 

PM staff does work on weekends so did you Submit a Ticket on the Chat icon or dm them?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[slusagm]

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them 

[Dunkman]

@Alex100 

Do you have any service with PM SIM card?  If unsuccessful port, your PM account should be partially working.  Ie . Data should be working, able to phone and text out. Just unable to receive phone calls or texts at your original number. 

[Alex100]

Porting unsuccessful please help