Porting my number with bell to public mobile

[muhtasim]

I tried to use my existing number with bell during activation of the SIM yesterday. But it didn't work and saw a message as follows,

"We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance"

I finished activation with second option. But later I tried to change the number from my account option, it still did not work and got same message as above.

But today, i got an email from Bell say a mobile number has been deactivated. That is the number I was trying to port in to Public mobile.

Question is whether i can still prot my bell number. If so, how?

[will13am]

@muhtasim, in addition to contacting the moderators, you could also try contacting the Telus porting team at 1-877-868-3357. 

[Chris1974]

It took a little over 2 Buisness Days to Port my number to public.

I got a text message when it was done.

[GR]

@muhtasim    click here to start a conversation with Simon the chat bot and get a ticket and the moderators will get back to you usually within 48 but probably sooner to fix your port! https://publicmobile.ca.ada.support/chat/

That message means your port is stuck but halfway done if you got the message from bell that the account is closed!  Public mobile will fix the port and then it will work with the number you want!