07-27-2019 09:20 AM - edited 01-05-2022 06:08 AM
I had switched over to Public from Freedom Mobile yesturday and I still do not recieve calls, text and I'm also not able to text most of my contacts. I am able to make a few outgoing calls. How can this be rectified?
07-27-2019 10:53 AM
Is your old account still active? Try your old sim and see if it is still functioning. If it is, you can use your old plan until your port completes.
07-27-2019 09:56 AM - edited 07-27-2019 09:58 AM
Looks like the port it's stuck, mine took almost 24 hours from freedom mobile. Luckily i don't have to contact the moderators, but you may want to as cell port should be faster
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-27-2019 09:33 AM
did you provide public mobile your imei or account number when porting?
07-27-2019 09:31 AM
Was your credit card charged and did you receive an email that your account was created?