07-31-2025 11:18 AM
I have issues with porting in public mobile from Fido.
It has been 48 hours, I still unable to receive calls or texts.
07-31-2025 12:57 PM
Hello @ Hong123,
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
07-31-2025 11:20 AM
hi @Hong123
Did you get a text from the old carrier, did you reply Yes within 90 mins?
and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone? If you cannot the port was not done
It could be an incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call
there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them
