Porting in from Telus postpaid

[Im333]

Hello,

I’m about to join PM but awaiting my new SIM. 

Currently with Telus on a post paid account. I understand I have to activate and port my number over, but at what stage do I need to (and do I need to) contact Telus to tell them I’m moving to PM?  I’m concerned my direct debit may still be active with Telus. 

Thank you. 

[dust2dust]

It's always advisable to remove payment methods from automatic payments that you're intending to no longer pay. But no you don't have to do anything, the account gets closed.

[Friend · Accepted solution]

Whenever you leave a carrier and port your number out, they close your account automatically.