Subscription not activated

[LorneS]

“I am porting from Telus to Public Mobile. My iPhone 12 says ‘Subscription not activated.’ My Telus SIM still works, but I never received the authorization SMS. Please re-trigger the port request.”

[CSA_PM]

@ LorneS

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[kb_mv · Accepted solution]

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@LorneS wrote:

“I am porting from Telus to Public Mobile. My iPhone 12 says ‘Subscription not activated.’ My Telus SIM still works, but I never received the authorization SMS. Please re-trigger the port request.”

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@LorneS Contact customer service through the chat icon. If you have issues with that, send a direct message at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They will be able to help you out.