Porting gone wrong

[StephenCavanagh]

I am working to sign up for Public Mobile, and was not able to acknowledge the Bell Port Out request, and now my porting request is timed out.  I need to re-initiate the port request, and to log into my account, the silly thing keeps wanting to validate me by texting me, and my number isnt ported and I can't receive the text.

[Jhiggy04]

Can I get the number? I've been waiting 8 hours. Same issue 

[StephenCavanagh]

I take it back, I just stayed on the line and kept telling them my number and now they are sending me to an agent.  Thanks for the guidance!

[StephenCavanagh]

Thanks hairbag1,

I saw that message, had already called one of the numbers to no success, called the other and it's the same as the first.  I get asked for my number, I provide it, and it tells me there is no active transfer request, and doesnt let me get through.

[hairbag1]

@StephenCavanagh 

click the little envelop icon on top right side of page...I sent you a number to call to figure out how to restart your port.

Welcome to PM.