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03-08-2020 05:46 PM - edited 01-05-2022 09:50 AM
How long? Been waiting 4 hours. I tried to fill in all info correctly but lucky don't exactly make it obvious which details are which..
thank you
Solved! Go to Solution.
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03-09-2020 02:47 AM
@Lloyd53 wrote:Yes, this isn't the first time I've done this.
still showing no service, waiting for reply from mods
Whether you've requested a port or not, your phone shouldn't be showing no service. Assuming that your phone is unlocked and compatible, outgoing calls, outgoing text messages, and data should have started working immediately. The moderators are going to need to get your service working first. There's no point in them porting your number into a Public Mobile account yet until they help you to get the service functional.
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03-08-2020 06:40 PM
Yes, this isn't the first time I've done this.
still showing no service, waiting for reply from mods
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03-08-2020 05:50 PM
@Lloyd53 have you inserted you PM SIM to see of its working? Insert the SIM and restart the phone. Thanks. Here's a guide on porting https://www.publicmobile.ca/en/on/get-help/articles/choose-your-phone-number
@Lloyd53 wrote:How long? Been waiting 4 hours. I tried to fill in all info correctly but lucky don't exactly make it obvious which details are which..
thank you
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03-08-2020 05:49 PM - edited 03-08-2020 05:50 PM
@Lloyd53 wrote:How long? Been waiting 4 hours. I tried to fill in all info correctly but lucky don't exactly make it obvious which details are which..
thank you
Porting from mobile provider will take about couple hours to couple of days.
Is your Lucky number showing on your phone?
If yes, PM has done it job by setting up your Lucky number on PM account. You are waiting for Lucky to release your number before you will receive any incoming calls or texts.
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03-08-2020 05:47 PM - edited 03-08-2020 05:49 PM
Please contact moderators
https://publicmobile.ca.ada.support/chat/
If you start getting error when filling the ticket you can contact them directly
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Thanks