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Porting from Fizz to Public Mobile - Invalid Account number

Sameer14
Great Neighbour / Super Voisin

Hi,

I sent port request for porting from Fizz to Public Mobile.  I entered  correct Fizz account number prefixed with zeros because the Public Mobile form expects it in that format (Does not accept otherwise). I received message from Public mobile that account number is incorrect. I have received porting message from Fizz mobile and have acknowledged it (by replying YES). My Fizz line is still active and incoming calls are going on Fizz. 

 

3 REPLIES 3

hi @Cachalo Sent

please check community inbox

Cachalo
Great Neighbour / Super Voisin

Can you please private message me too? I am having the exact same issue. Thank you! 

Phil_Adelphus
Mayor / Maire

@Sameer14   Check the envelope icon top right or tap your avatar if no envelope in a couple of minutes, I will private message you a number to call.

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