@maherhusain wrote:
So this morning I tried to make the move from Fido to PM. Everything thing went normal. But currently, I cannot receive any calls or text messages
And I got the following text message from PM:
Public Mobile here: To complete your request to move to Public Mobile, please go to Publicmobile.ca, click Contact us and complete the SIM & Activation online form. You'll need to provide the correct Password or PIN from your previous service provider. Thanks.
I've a telephone interview coming up this Monday morning. I was wondering how long will this porting take to be completely successful?
Thank you!
This is not simply an issue of waiting longer for the phone number port to be completed. In Public's text, they have flat-out informed you that the porting request has failed. The PIN number of the old provider was wrong, based on the information that your old provider gave to Public for rejection.
You do need to contact Public Mobile (as mentioned in the text message) to have to porting request resubmitted. I wouldn't even bother with the pin. The most important piece of information is the Fido account number. Send a message to Public with the phone number you wish to port in, the name on the account, and the Fido account number, and Public will redo the porting request. After it is resubmitted, things should be up and running after 2.5 hours (although you'll have to add the time that it takes the Pulbic employee to read your message and submit it ).
