Porting Issues - PM setup the wrong number off by 1 digit

[zeeden]

Hi all,

I'm porting from rogers, my account in self serve shows the correct number. however, when I send a text out from my public mobile activated sim it's another number. What's odd is that, it's almost the same number, it's just one digit off. And when I call this number I get someone else's voicemail...

I got a text from Pm telling me I have go to contact us and complete the sim and activation form as well. But the sim is already activated, just with the wrong number.

[zeeden]

Just wanted to update this thread to let everyone know that I got the port to successfully work.

What i did was re-initiate a port in self-serve.  Choose the option "CHANGE NUMBER".

I also made sure the Name and Address in my PM profile matched with the outgoing account's info.

[zeeden]

Now I'm receiving texts from unknown people..

 @Shazia_K can you assist?

[zeeden]

I get someone's voicemail, my phone does not ring.  my wife called me and my old rogers phone rang, the one that was supposed to be ported.

[fktw3]

When you call the "wrong" number from another phone, does your cell ring?