02-19-2024 08:26 PM
I transferred in from another carrier. No confirmation request came from the old carrier until a notice came that the 90minutes had expired. I can call out, send and receive texts and email works. I cannot receive incoming calls though. Any ideas?
02-19-2024 08:49 PM
Did you leave the old SIM in your phone for the text to come in?
02-19-2024 08:27 PM
Hey @AndyF1966
I'll send you the porting team number. Take a look at your mail box top right corner.
02-19-2024 08:27 PM
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed