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Old Number

Mimi1000
Great Neighbour / Super Voisin

Please how do I get my public mobile old number back?  it says it's no longer in service. I think it's been more than 90 days since I last used it. Is there any way to get it back? Thanks 

4 REPLIES 4

BKNS27
Mayor / Maire

@Mimi1000 

Slim to none to get it back. Check which carrier you got the number from if you don’t remember.

https://freecarrierlookup.com/ 

Hollister
Deputy Mayor / Adjoint au Maire

@Mimi1000 

As well call that number to see if someone else has it.

softech
Oracle
Oracle

@Mimi1000 there is no guarantee you can get it back.   o

One thing, if you get the number from PM/Koodo/Telus originally and the number is not currently assigned, you have a chance.  

But the decision is with PM support,  please open ticket with them and ask

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

hairbag1
Mayor / Maire

@Mimi1000 

dial 611 to hear status of the account. If there's no account remaining, you've lost that number unless it happens to be a Telus number originally. You need to message Customer Support to see if you can retrieve your old number.

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