Ported number, but no incoming calls

[Tcoop]

I Ported my wind number to Public Mobile and just found out it had recently been rendered inactive. Now incoming calls receive a message that the number is not in service. I can make calls and use data, but no incoming calls. I received an error text message from Pm. What are my next steps? Can I revert to the number I was using before the port attempt, or can this port be processed? 

[Mary_M]

Hey @Tcoop

Rest assured that Shazia will get to you shortly - wait times are longer than expected.

Mary

[Tcoop]

Thanks for your response, but my private message still hasn't even been read yet. Is there another way to get technical support regarding number ports?

[PhoneSeeker]

You should private message a moderator, they will be able to help you.

How/when to send a private message?: 

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

Please click on this tag -> @Shazia_K  and on the right hand side if the page, press "send this user a private message". Hope that helps! Cheers!