Portable number issues

[Pri2]

Cannot receive incoming call

[hTideGnow]

HI @Pri2 

did you receive a text from your old provider and you repied yet?

Call the porting support team and they will let you know the porting status and advise what to do from here

Please check your inbox for the phone number

[Pri2]

Yes pls

[Handy1 · Accepted solution]

@Pri2  I’ll send you the porting  team number private message . They can re trigger the port request for you