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Port questions.

Sylvestor
Good Citizen / Bon Citoyen

PLEASE read thoroughly before responding. Thanks

Can I port my number from 1 PM account to another? And lose the port out account and the phone number that belongs to the port in account?

Can I request that a CSA  move my number from 1 PM account to another? Losing 1 account and 1 number. 

Can I port out my number that I want to keep to another carrier and in a week port it back to the PM account that I want to keep?

IS THERE A TIME FRAME FOR PORTING OUT AND BACK IN. Like do I have to wait 30 days before porting back?

6 REPLIES 6


@Sylvestor wrote:

@computergeek541 wrote:

 

Also, when porting back, there's no such thing as moving back to original Public Mobile account. That account cannot be kept as it gets permanently closed as soon as the number gets ported out and any remaining usage, credits, and rewards will also be gone. To port back to Public Mobile, a new Public Mobile account would be needed.
@computergeek541 
just to clarify. Would be porting back to another existing account. 

 



That can certainly be done but please be aware that the phone number in that other existing Public Mobile account will be lost after porting a number to it.

Sylvestor
Good Citizen / Bon Citoyen

@computergeek541 wrote:

 

Also, when porting back, there's no such thing as moving back to original Public Mobile account. That account cannot be kept as it gets permanently closed as soon as the number gets ported out and any remaining usage, credits, and rewards will also be gone. To port back to Public Mobile, a new Public Mobile account would be needed.
@computergeek541 
just to clarify. Would be porting back to another existing account. 

 


 


@slusagm wrote:

PM won't move number from one account to another 

You can port out and port back inm. Technically, no time like when to port back in, but we heard people that they try to port back in the same day and didn't work, they waited a day or two and it worked 


Also, when porting back, there's no such thing as moving back to original Public Mobile account. That account cannot be kept as it gets permanently closed as soon as the number gets ported out and any remaining usage, credits, and rewards will also be gone. To port back to Public Mobile, a new Public Mobile account would be needed.

slusagm
Mayor / Maire

PM won't move number from one account to another 

You can port out and port back inm. Technically, no time like when to port back in, but we heard people that they try to port back in the same day and didn't work, they waited a day or two and it worked 


@Sylvestor wrote:

PLEASE read thoroughly before responding. Thanks

Can I port my number from 1 PM account to another? And lose the port out account and the phone number that belongs to the port in account?

Can I request that a CSA  move my number from 1 PM account to another? Losing 1 account and 1 number. 

Can I port out my number that I want to keep to another carrier and in a week port it back to the PM account that I want to keep?

IS THERE A TIME FRAME FOR PORTING OUT AND BACK IN. Like do I have to wait 30 days before porting back?


Porting is the process of moving a phone number from one carrier to another.  A number from one Public Mobile account cannot be moved to another Public Mobile account.

As for porting out, there's no minimum amount of waiting time before porting back to Public Mobile (assuming that porting to other carrier has fully completed, which usually happens within a couple of hours).

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