Port problem can't receive incoming calls for 10days

[jackjin127]

I am so disappointed with the customer service team. I have sent out few request still no answer from the supers. Now i am paying your guys and fido at the same time. Please help.

[Mary_M · Accepted solution]

Hey @jackjin127,

Thank you for your patience!

I will be looking into your port request shortly, and if needed, I will fix everything.

Please look out for my reply 🙂

Mary

[Luddite]

a) Check your old SIM; it may still work.

b) Call your old number. If it goes to voicemail you could at least retrieve your messages.

c) Try http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-p...

d) Just continue coping:  http://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827

e) Even I am fed up with this situation, and I'm not even affected! (yet) 👺

[kynopsis]

I have the same issue and I havent get any response from any MOD in 2 weeks, I got 2 phone numbers with the same problem and none of them it is been fixed so I am paying 4 plans for the last 2 weeks.

Still with the same problem up to today, created discussion and pm moderators, not sure what else to do, if only self service was working to do the porting i wouldn't need their help... this sucks.