09-11-2019 09:51 PM - edited 01-05-2022 07:02 AM
If I wanted to port out my number and then port in a different number, would I be able to keep my current account as I have some referral credit on it. Once I port out my number does my account closes or does my account stay active but just no attached to it or can I get a new number assigned to my account and then port in a number.
Solved! Go to Solution.
09-11-2019 10:27 PM - edited 09-11-2019 10:31 PM
@pappy123 wrote:So is there a way I can keep my current referrals and port in another number then?
Thanks for all those who replied so quickly.
Sorry, but this cannot be done. As answered earlier, when you port your number out, your Public Mobile account gets closed. This is permanent. Any rewards and balance have already been lost at that point.
09-11-2019 10:10 PM - edited 09-11-2019 10:11 PM
You can go into your account and change numbers. You can do this once every 30 days.
Then you can keep your rewards.
09-11-2019 10:08 PM
09-11-2019 10:04 PM
So is there a way I can keep my current referrals and port in another number then?
Thanks for all those who replied so quickly.
09-11-2019 09:57 PM
The account is close immediately after port out is done.
09-11-2019 09:57 PM - edited 09-11-2019 10:01 PM
@pappy123 wrote:If I wanted to port out my number and then port in a different number, would I be able to keep my current account as I have some referral credit on it. Once I port out my number does my account closes or does my account stay active but just no attached to it or can I get a new number assigned to my account and then port in a number.
Your account will be closed at the moment you port out.