I am trying to port over a number into Public Mobile today and I received this message about 1 hour ago. "Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://publicmobile.ca.ada.support/chat"
The link in the text message does not work and no one has contacted me. The chatbot is also not helpful. Will I be receiving a call?
