04-26-2019 12:22 AM - edited 01-05-2022 04:36 AM
I have joined in this month at 5 Giga plan.
And I used my data quickly to 4 Giga.
So, I purchased Add-on 1 Giga several days ago by 30 dollars.
However, I regret this decision and I still have my data.
Please let me know how to cancel my Add-on service
or please cancel my Add-on service on your own way.
I am looking for your answer.
04-26-2019 12:12 PM
if you have already purchased the addon you can't .it is a pre paid service with no refunds. They carry over until they are completely used up then you would have repurchase them.. The LD and data addons roll over until completely exhausted and are not part of the the autopay system.
04-26-2019 01:29 AM
@KUNMI wrote:I have joined in this month at 5 Giga plan.
And I used my data quickly to 4 Giga.
So, I purchased Add-on 1 Giga several days ago by 30 dollars.
However, I regret this decision and I still have my data.
Please let me know how to cancel my Add-on service
or please cancel my Add-on service on your own way.
I am looking for your answer.
Sorry, but prepaid cellular services do not offer refunds on purchased services. Once you've made the purchase, it's on your account until you use it up.
04-26-2019 12:29 AM