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martinab
Great Neighbour / Super Voisin

Need help switching plan to the 15$ starting next monthly cycle. "Agent"

6 REPLIES 6

pkaraa
Deputy Mayor / Adjoint au Maire

@martinab wrote:

Need help switching plan to the 15$ starting next monthly cycle. "Agent"


You wont need an agent for his request. Follow the process shown above and you should be able to choose from change plan right now or at next renewal. That is all you need.

Spudster
Deputy Mayor / Adjoint au Maire

Like this @martinab 

 

Here’s the process for changing plans, first login to Self Serve to this screen:



Then, click Change Plan:

 

Spudster_0-1646086430722.png

 





Then select desired Plan:

Spudster_1-1646086430799.png

 

 

Then choose Change on Next Renewal Date:

 

Spudster_2-1646086430752.png

 

 

hTideGnow
Mayor / Maire

HI @martinab   You can just login to My Account, click on the Button Change Plan.

 

Then select the plan you want to change to and remember to click "Change on the next renewal date"

Meow
Mayor / Maire

@martinab wrote:

Need help switching plan to the 15$ starting next monthly cycle. "Agent"


Very simple.

Click on Change plan, pick $15 on next page and click on 'Change on next renewal date'

Meow_1-1646086253339.png

 

Meow_0-1646086246296.png

 

BKNS27
Mayor / Maire

@martinab 

Just login to Self Serve account and click on My Plan>Change Plan but do it the day before your renewal date so you don’t waste the existing plan and paying for the new one.

ShawnC13
Oracle
Oracle

@martinab, go into your self-serve and go to change plans and you can schedule it to do that on your next renewal.

 


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