Plan

[Loren1]

I have a current plan but when I logging it’s asking me to choose another plan 

[Loren1]

Thank you I have tried numerous times but still asking to choose another plan 

I will try again once I am

back in my country 

[slusagm]

this means your My Account and email are not currently linked and you need PM to help 

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

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@Loren1 wrote:

I have a current plan but when I logging it’s asking me to choose another plan 

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If you're using the Android app, go into the app settings and clear the cache first then clear the data. Reboot phone and log in again. Just a known bug with PM.

[hairbag1]

@Loren1 

if you're using laptop..try a different web browser.

If using app...delete the one you have and download a new one.