Plan wont work

[Louis1993]

So I paid 35 for a plan and when I call and text it wont work when I make a  call it says that I dont have an add on but I do I need assistance in fixing this 

[srturk]

Check your account and see if the payment has gone through

[Anonymous]

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@Louis1993 wrote:

So I paid 35 for a plan and when I call and text it wont work when I make a  call it says that I dont have an add on but I do I need assistance in fixing this 

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Did you just activate and port a number over?