Plan renewal

[Blessovick]

I am trying to renew my plan but it keeps saying I can’t pay at this time what should I do

[HALIMACS]

@Blessovick 

Why not?   Are you not on auto-pay?

Ensure you're using a credit card or debit Visa.

You can also try to purchase a public mobile payment voucher available at many retail locations (gas stations, drug stores, TELUS/Koodo booths, etc)

[Joe_G]

No need to create another thread. Please reply to your previous post to get help.

[Blessovick]

• I am unable to pay for my service renewal

[Handy1]

@Blessovick  If in a hurry you can buy payment voucher from shoppers drug mart and load the funds *611 to resume service right away . 

[Joe_G]

How are you trying to pay, with a credit card or with a voucher?

Maybe wait and try again later.