5 hours ago
I am trying to renew my plan but it keeps saying I can’t pay at this time what should I do
4 hours ago
@Blessovick
Why not? Are you not on auto-pay?
Ensure you're using a credit card or debit Visa.
You can also try to purchase a public mobile payment voucher available at many retail locations (gas stations, drug stores, TELUS/Koodo booths, etc)
No need to create another thread. Please reply to your previous post to get help.
@Blessovick If in a hurry you can buy payment voucher from shoppers drug mart and load the funds *611 to resume service right away .
How are you trying to pay, with a credit card or with a voucher?
Maybe wait and try again later.
